Frequently Asked Service Questions
Service FAQs:
Q: Do you have service specials?
A: Yes! Refer to our Service & Parts specials page for a rotating selection of specials.
Q: What is the difference between OEM and aftermarket parts?
A: Factory- directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket- made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as does their warranties.
Q: How do I know when it is time for my car to be serviced?
A: Your owners manual contains the exact maintenance schedule for your specific make and model. If you are unsure, feel free to give us a call!
Q: How often should I flush my coolant?
A: Flushing your coolant is recommended every 15,000 to 45,000 miles but our team recommends referring to your user manual as specifics can differ per make and model.
Q: How often should I replace my air filters?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: Do you offer interior sanitizing services?
A: Yes, our service center offers PermaSafe sanitizing services to keep you and your family healthy. Visit our service specials page to see our PermaSafe Protection coupon!
Q: I'd like a remote starter installed in my vehicle, is it possible for this to be done?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!
Q: My car needs new tires, do you sell tires?
A: Yes, we have a Tire Center within our Service Center. Feel free to use our Tire Finder on our website to find the best tires for your vehicle.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: How can I schedule a service appointment?
A: You can use our online scheduling form or call us directly!
Q: Is the service center open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our service team to see how we can help you!
Q: Why is my check engine light on?
A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it's important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!
Q: How often should I replace windshield wiper blades?
A: The quick answer is once or twice a year. However, different factors can affect your wiper blades, like strong winds, heavy rain, debris, and even sun exposure. If you think you need your wiper blades replaced, stop by our service center and we'll gladly replace them for you.
Q: Do you have a collision center?
A: Yes, we do. If you need to stop by our collision center, schedule an appointment online or by phone!
Q: How can I prepare my car for winter?
A: There are many ways you can prepare your car for winter! First, you should have your tires, battery, and brakes inspected so you can drive safely on snowy or icy roads. It is also important to replace your washer fluid and engine antifreeze to prevent any freezing inside your vehicle. In a worst case scenario, it's also important to keep a roadside safety kit in your car! For more information or help with these services, contact our team today.
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But you can also refer to your owner’s manual for information specific to your make and model.
Q: How do I know when it’s time to get my transmission fluid flushed?
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!
Q: Can you install a remote starter in my vehicle?
A: Yes, our service technicians can install remote starters in vehicles that currently do not have the ability.
Q: How often do should I get my air filters replaced?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: Do you service all makes and models?
A: Yes, our service technicians are trained and equipped to work on just about all makes and models.
Q: What is the difference between factory and aftermarket parts?
A: Factory parts come directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket parts made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as does their warranties
Q: Do you have service specials?
A: Yes! Refer to our Service & Parts specials page for a rotating selection of specials.
Q: What is the difference between OEM and aftermarket parts?
A: Factory- directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket- made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as does their warranties.
Q: How do I know when it is time for my car to be serviced?
A: Your owners manual contains the exact maintenance schedule for your specific make and model. If you are unsure, feel free to give us a call!
Q: How often should I flush my coolant?
A: Flushing your coolant is recommended every 15,000 to 45,000 miles but our team recommends referring to your user manual as specifics can differ per make and model.
Q: How often should I replace my air filters?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: Do you offer interior sanitizing services?
A: Yes, our service center offers PermaSafe sanitizing services to keep you and your family healthy. Visit our service specials page to see our PermaSafe Protection coupon!
Q: I'd like a remote starter installed in my vehicle, is it possible for this to be done?
A: Yes, our service technicians are equip to install remote starters in vehicles that currently do not have the feature!
Q: My car needs new tires, do you sell tires?
A: Yes, we have a Tire Center within our Service Center. Feel free to use our Tire Finder on our website to find the best tires for your vehicle.
Q: Can I get my state inspection completed here?
A: Yes, our service center can complete your state inspection!
Q: How can I schedule a service appointment?
A: You can use our online scheduling form or call us directly!
Q: Is the service center open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our service team to see how we can help you!
Q: Why is my check engine light on?
A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it's important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!
Q: How often should I replace windshield wiper blades?
A: The quick answer is once or twice a year. However, different factors can affect your wiper blades, like strong winds, heavy rain, debris, and even sun exposure. If you think you need your wiper blades replaced, stop by our service center and we'll gladly replace them for you.
Q: Do you have a collision center?
A: Yes, we do. If you need to stop by our collision center, schedule an appointment online or by phone!
Q: How can I prepare my car for winter?
A: There are many ways you can prepare your car for winter! First, you should have your tires, battery, and brakes inspected so you can drive safely on snowy or icy roads. It is also important to replace your washer fluid and engine antifreeze to prevent any freezing inside your vehicle. In a worst case scenario, it's also important to keep a roadside safety kit in your car! For more information or help with these services, contact our team today.
Q: How often should I get my oil changed?
A: The general consensus is every 3,000 - 7,000 miles or every 3 months, whichever comes first. But you can also refer to your owner’s manual for information specific to your make and model.
Q: How do I know when it’s time to get my transmission fluid flushed?
A: Typically for the average vehicle you will get your transmission fluid flushed every 40,000 miles or 4 years, whichever comes first. We recommend referring to your vehicles owners manually for specific details regarding your make and model!
Q: Can you install a remote starter in my vehicle?
A: Yes, our service technicians can install remote starters in vehicles that currently do not have the ability.
Q: How often do should I get my air filters replaced?
A: Although, the typical recommendation is every 15,000 - 30,000 miles, it can differ for each make and model so our service team recommends referring to your user manual for more specific timeline.
Q: Do you service all makes and models?
A: Yes, our service technicians are trained and equipped to work on just about all makes and models.
Q: What is the difference between factory and aftermarket parts?
A: Factory parts come directly from the manufacturer that built your vehicle. Factory parts are built specifically for a make and model which means that will fit and perform at a high level. These parts also often come with a warranty. Aftermarket parts made by a third party. Although these parts are sometimes less expensive, they are made to be generic. Generic means built for more than one make and model. The fit and performance of these parts vary, as does their warranties
| Monday | 9:00AM - 8:00PM |
| Tuesday | 9:00AM - 8:00PM |
| Wednesday | 9:00AM - 8:00PM |
| Thursday | 9:00AM - 8:00PM |
| Friday | 9:00AM - 7:00PM |
| Saturday | 9:00AM - 6:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |
| Monday | 7:00AM - 7:00PM |
| Tuesday | 7:00AM - 6:00PM |
| Wednesday | 7:00AM - 6:00PM |
| Thursday | 7:00AM - 7:00PM |
| Friday | 7:00AM - 6:00PM |
| Saturday | 8:00AM - 1:00PM |
| Sunday | Closed |